Career Opportunities

GAAMHA, Inc. provides employment opportunities for candidates interested in a career supporting individuals with disabilities, men and women with substance use disorders, and providing individuals with disabilities and seniors with respectful transportation services.

career opportunities

GAAMHA, Inc. is an affirmative action/equal opportunity employer. As such, adheres to all applicable labor laws and regulations.

Please click on a link below to read a description of the position:

Developmental Services – Current Openings

Full-Time Community Based Support Staff - Gardner, MA

Job Summary

The Community Based Support Staff (CBSS) provides services to GAAMHA individuals to develop and maintain a high quality of life, be as independent as possible, and help maintain and improve community inclusion, employment opportunities, and social interaction with peers/co-workers.

Responsibilities and Duties

  • The CBSS plans and supports individuals in daily activities and training, which may include, ensuring a variety of activities that will stimulate individuals and build new and rewarding interests, providing vocational training, personal living skills training, recreational activities, learning activities, physical fitness activities, and community inclusion.
  • The CBSS will assist individuals in maintaining safe and healthy lifestyles, and monitor for changes in their general health, appearance, behavior, and patterns of activities.
  • The CBSS is responsible for monitoring and maintaining a clean, safe, and secure environment for individuals at all times, keeping work areas/classrooms clean, neat, and in good repair, conducting required evacuation drills, earthquake training, and other safety training.
  • The CBSS provides training and assistance to all individuals in making healthy dietary choices, and following any pre-established orders by medical professionals.
  • The CBSS is responsible for assisting individuals in personal hygiene tasks for their total care needs, including hand washing, changing soiled clothing, brushing teeth, and assisting with bathroom responsibilities.
  • The CBSS is required to check and respond to messages relative to the program on a daily basis.
  • The CBSS will supervise and evaluate designated individuals group and work performance and report relevant observations. The CBSS will also provide individuals with work, group, and volunteer assignments and instructions.
  • The CBSS will safely transport individuals to and from activities, work, and home, and comply with GAAMHA’s vehicle safety, maintenance, and cell phone use policies.
  • The CBSS will complete paperwork, as necessary, to meet GAAMHA, federal, and state regulatory requirements, to include the following:
    • Ensuring that all electronic documentation is detailed, pertain to the individuals goal and contain accurate objective information based on observations.
    • Note individual progress based on performance.
  • The CBSS will complete required, on-going training requirements within GAAMHA and state required timeframes.
  • The CBSS will occasionally work independently without direct daily supervision.
  • The CBSS’s Behavior must be professional at all times and consistent with GAAMHA’s culture, mission, values, philosophy, and policies and procedures, including treating individuals and others with dignity and respect.
  • Other duties as assigned.


The candidate must have a High School Diploma or equivalent. The candidate having experience working in human services is preferred but not required; experience working with adults or children with disabilities preferred. The candidate must have basic fluency with written and oral English. The candidate must have an acceptable CORI (criminal record assessment) and must have a valid driver’s license and acceptable driving record upon hire and annually.

Physical Requirements

Performing mechanical or physical lifts and/or transfers according to individual client protocols, Assisting with ADL’s, Bending, Housecleaning duties, e.g., laundry, vacuuming, cleaning showers, tubs, dishes, taking out garbage, Standing, Climbing, Kneeling and Pushing, e.g. wheelchairs

Supervision Given


Supervision Received

The incumbent is directly supervised by the CBDS Coordinator.


This is a Full Time position (Monday to Friday, 8 AM to 4 PM) with competitive compensation and a generous benefit and time off package.

To submit your application, click here.

Substance Use Services – Current Openings

Per-Diem Recovery Coach - Main Location in Gardner, MA

Job Summary

The Recovery Coach assists and mentors’ people in early recovery or seeking recovery from a substance use disorder. Recovery Coaches meet participants at whatever stage they are in, while assisting them in their recovery journey. The candidate must be open to a “multiple pathways” philosophy of recovery. This is a per diem position which requires flexibility in schedule to meet the needs of the participant.

Responsibilities and Duties

  • The incumbent connects with new participants to develop a wellness plan and identify the needs of the participant.
  • The incumbent assists in developing natural supports and community living by partnering with each participant to strengthen valued roles (friend, spouse, employee, student, etc.) so a greater sense of identity is established.
  • The incumbent will match the client’s needs with appropriate resources.
  • The incumbent provides peer support to engage participants in a recovery partnership based on the principles of mutuality and “being with, not fixing”.
  • The incumbent will provide services at times coordinated with participants and in publicly accessible locations such as Peer Recovery Centers, Restaurants, Coffee Shops, Transportation Hubs etc.
  • The incumbent will be responsible for all participant related record keeping and reports.
  • The incumbent will turn in timesheet (regardless of hours worked) along with time accountability sheet and mileage weekly.
  • The incumbent will adhere to applicable laws, regulations and agency policies
    governing the disclosure of client identifying data and confidentiality.
  • The incumbent will attend all mandatory meetings, trainings, monthly group supervisions, and bi-monthly individual supervisions.
  • The incumbent will network and represent GAAMHA in the community and will conduct themselves in a manner that reflects the values and professional standards of the agency.
  • Other tasks as may be deemed necessary.


A high school diploma or GED is required for this position. The candidate will have completed the CCAR Recovery Coach Academy along with Ethics for Recovery Coaches or have equivalent training approved by the Massachusetts Board of Substance Abuse Counselor Certification in peer recovery coaching. Recovery Coaches who are in recovery should be in long term recovery and have the ability to maintain their own personal recovery while performing the role of Recovery Coach. Incumbent must hold a valid driver’s license, have reliable personal transportation and mobile phone.

Supervision Given


Supervision Received

The Recovery Coach receives supervision from the Peer Services and Outreach Coordinator.

To submit your application, click here.

Recovery Support Navigator - Gardner, MA


Job Summary

The Recovery Support Navigator (RSN) is responsible to provide care management and system navigation supports to members with a diagnosis of substance use disorder and/or co-occurring mental health disorders. The candidate will explore treatment recovery options with the member and complete administrative duties that are required of the RSN service.

Job Responsibilities

  • The RSN will need to make sure all necessary criteria are met before placing a Member into the services provided.

  • The RSN will clarify goals and strategies, provide education and resources, and assist in accessing treatment and community supports with the Members.

  • The RSN must identify whether the Members have a comprehensive care plan in place and a current provider responsible for implementing the care plan.

  • The RSN is responsible to develop and implement a comprehensive care plan if the Member does not have any such relationships.

  • The RSN will need to use a “multiple pathways” philosophy of recovery to provide services to Members.

  • The RSN will provide information about, and facilitate access to, community and recovery supports, including supports for families.

  • The RSN is responsible to help navigate insurance issues the Members, including identifying and explaining in-network and out-of-network providers and advocating with providers and plans on the Member’s behalf.

  • The RSN will provide temporary transportation to Members for essential medical and behavioral health appointments while transitioning the Members to transportation resources in the community.

  • The RSN will provide services in any setting that is safe for both the Members and staff.

  • The RSN will meet with and foster relationships with referral sources, municipalities, institutions, funders, and the community at large to promote and grow GAAMHA’s Recovery Support Navigator service.

  • The RSN will be responsible for all related record keeping, billing, and reports.

  • The RSN will network and represent GAAMHA in the community and will conduct themselves in a manner that reflects the values and professional standards of the agency.

  • The RSN will adhere to applicable laws, regulations and agency policies
    governing the disclosure of client identifying data and confidentiality.

  • The RSN will attend all mandatory meetings and trainings.

  • Other tasks as may be deemed necessary.


Qualified candidates must have a bachelor’s degree in social work, psychology, or a related field and have 2 or more years of experience in the Human Services field. Candidates must also have a Valid Driver’s License and acceptable CORI (criminal record assessment) upon hire and annually. The candidate must possess sufficient knowledge and understanding about treatment and recover from substance use disorders, including but not limited to understanding of addiction services available for MassHealth Members and resources available in the geographic area where they will serve Members.

Supervision Received

The Recovery Support Navigator receives administrative supervision from the Director of Community Engagement and clinical supervision from the Clinical Supervisor.

Supervision Given


To submit your application, click here.

Transportation – Current Openings

Part-Time Driver - Gardner, MA

Job Summary

The Driver will maintain regular communication with appropriate Transit staff in regard to the riders (wheelchair and ambulatory). The hours of employment may vary depending on job assignment; however, usually result in 20 to 30 hours per week.

Responsibilities and Duties

  • Ensure the safe daily transportation of clients under his/her supervision.

  • Assist riders, when necessary, in boarding and debarking vehicle; use of seat belts, etc. This includes pushing and pulling of wheelchairs and safely securing the passenger.

  • Riders are not to be left unattended on vans.

  • Attend in-service and mandatory training sessions as required.

  • Drivers carry and maintain route logs, vehicle checklist, time card and cellular phone.

  • Driver notifies office immediately of any emergency or unusual situation to receive further instructions.

  • Available for night and weekend driving as necessary.

  • Other duties as assigned.


Applicant must pass a pre-employment drug screen, CORI, fingerprinting and the ability to obtain a hackney license. All fees associated to these requirements are paid by GAAMHA, Inc.


High School Graduate with a minimum of two years full-time employment of which six months must have been in a related field. Substitutions for education: High School equivalency test, GED, in combination with experience and training in industry, which in the judgment of the Transit Supervisor, would meet the job requirements. A minimum of three years driving experience is required. Applicants must also have an acceptable driving record.

Supervision Given

The incumbent supervises his/her assigned riders.

Supervision Received

The incumbent is supervised directly by the Transit Services Manager.

To submit your application, click here.

Maintenance – Current Openings

There are currently no openings in this department.


Please submit your Cover Letter and Resume.
  • Accepted file types: doc, docx, pdf.

Let's set up a time to meet, talk, or tour our facility.


208 Coleman Street
Gardner, MA 01440

8am - 5pm

5:30am - 5:30pm

8am - 4pm

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The mission of GAAMHA, Inc. is to provide meaningful support, training, treatment, avenues to employment, and personalized opportunities to individuals with disabilities and substance use disorders; and to offer quality transportation services to the people who live in the communities we serve.

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